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Chatbot toolkit for enterprise

Design. Code. Test. Run. Measure. Evolve.

Integrated environment for designing and developing chatbots for enterprise.




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References


Česká spořitelna

Internal chatbot solutions

#HR #CustomerCare


AXA Assistance

Travel insurance chatbot

#Marketing #Sales


Škoda Auto

Geneva car show chatbot

#Event


Saeco

Coffee machine guide chatbot

#Sales #Support


Krušovice

Contest chatbot

#Marketing



Focusing on Enterprise




#effectivity

build chatbots the most effective way




#flexibility

open to integration and deployment possibilities




#security

sensitive data under control




Effective chatbot forkflow


DESIGN  →  PROTOTYPING  →  DEVELOPMENT  →  DEPLOYMENT  →  SERVICING

Collaborative chatbot designer tool

Covers the chatbot production process
  • single source of truth for chatbot design and text
  • team members can update texts & structure without coding skills
  • app code is visualized within designer tool and readable to non technical people
The Designer

Open-source chatbot libraries

The toolset for chatbot deployment, integration and common tasks
  • builds a chatbot from designer data
  • allows deployment to any infrastructure
  • gives flexibility to integrate with any other service
The wingbot CLI

Realtime & role based team cooperation

Collaborative tool for all persons involved in chatbot production
  • CUI designers, Managers
  • Copywriters and Translators
  • Developers and Testers
Team cooperation

Complete chatbot analytics

Google Universal Analytics integration
  • Customer behavior (sessions, visitors, interactions)
  • Traffic sources and campaign efficiency
  • Conversion rate, funnels
  • Notification open and read rates
Chatbot analytics


NLP service and messaging platform independent

  • modular architecture allows integration with any AI/NLP service or messaging platform
  • intent samples as a part of chatbot design
  • language independet wing Facebook fasttext, better Czech with Geneea
NLP, AI and messaging

Banking security standard & GDPR compliant

  • chatbot deployed on premise or in cloud
  • wingbot service does not process any sensitive data
  • highly integratable with existing services inside a company
Secure deployment onto your cloud or on-premise infrastructure

Comprehensive solution for messaging marketing

Facebook Messenger platform is now the most effective tool for customer targeting. It outperforms email marketing and is ready to replace campaign landing pages.

  1. Build audience with click-to-messenger ads
  2. Retarget your user segments using messages
  3. Enjoy 80% open rate