Chatbots are becoming a popular tool for businesses looking to improve customer service, collect survey responses, and generate leads. By leveraging chatbots for surveys, businesses can create a more streamlined process for collecting customer feedback, while also providing customers with personalized responses.
Chatbots are becoming increasingly popular with online stores, and Facebook chatbot e-commerce is one of the latest trends. With a Facebook chatbot, you can save time and resources while still providing customers with a great experience. Find out how to leverage this new technology to improve your e-commerce business.
NLP-powered conversational AI is going to radically change the way people buy and sell things online. From personalized recommendations to order tracking to lead generation, here are 5 trends we see emerging as smaller DTC retailers embrace the tech.
The internet is practically overflowing with chatbots promising to boost your Shopify store's sales and enhance your customer service, but which of them actually work? In this blog we outline the most important factors to consider when choosing a chatbot for your store.
This year, Wingbot integrated Large Language Models (LLM) across our conversational AI platforms. What does that mean for our Ecommerce clients, who rely on our chatbots and voice bots to offer grade-A customer service? Let's walk through it.
We evaluated the 7 most popular Shopify chatbots for quality, ease of use, value for money, and scalability.
Developing our ecommerce chatbot, we noticed a big gap in information on what AI bots can do in the B2B and service space. Here's a mini guide that lays out the business case.