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What is Natural Language Processing? A Short Guide for Regular People

To achieve the best user experience possible, Wingbot.ai has developed our own natural language processing (NLP) pipeline, which best suits our chatbot engines and drives better understanding rates. Natural Language Processing is a branch of computer science generally only understood in depth by nerds. We've tried to explain it here.

Vojtěch Soudný
Vojtěch Soudný
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A Comprehensive Guide to Chatbot Training

Chatbot training is essential for ensuring that the chatbot can respond accurately to user input. This comprehensive guide provides an overview of the training process, including how to collect training data, create a model, and test the chatbot.

Wilbur
Wilbur
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The Power of Chatbots with AI and Natural Language Processing

As businesses look to increase efficiency and provide personalized experiences, bots that combine AI and natural language processing (NLP) are becoming increasingly valuable tools. By leveraging AI and machine learning, businesses can provide users with tailored, automated solutions to complex tasks, from customer service to marketing and sales.

Wilbur
Wilbur
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Improve Customer Satisfaction with Chatbot Pattern Matching

Chatbot pattern matching is an invaluable tool for businesses looking to automate customer service and provide a personalized experience. By recognizing patterns in user input and matching it with existing patterns in the chatbot's knowledge base, businesses can improve customer satisfaction and increase customer loyalty.

Wilbur
Wilbur
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5 Ways We See Conversational AI Reshaping DTC E-Commerce

NLP-powered conversational AI is going to radically change the way people buy and sell things online. From personalized recommendations to order tracking to lead generation, here are 5 trends we see emerging as smaller DTC retailers embrace the tech.

Wilbur
Wilbur
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Choosing the Right Chatbot for Your Shopify Store

The internet is practically overflowing with chatbots promising to boost your Shopify store's sales and enhance your customer service, but which of them actually work? In this blog we outline the most important factors to consider when choosing a chatbot for your store.

Wilbur
Wilbur
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Transforming Customer Service for Small Businesses: The Role of LLM-Powered Chatbots on Shopify and Shoptet

This year, Wingbot integrated Large Language Models (LLM) across our conversational AI platforms. What does that mean for our Ecommerce clients, who rely on our chatbots and voice bots to offer grade-A customer service? Let's walk through it.

Wilbur
Wilbur